• Q

    How much do we charge?

  • A

    We are happy to agree a fixed price fee for the job, an hourly fee including any expenses and sometimes even a day rate. It all depends on the scale of the works required and as to your preference. When compared, you will probably see no real difference as we just quote a fair realistic price to start with.
    We charge for the time we are on site proportionally to an hourly rate plus travel time and any expenses such as materials and travel costs. Travel time and costs are included in any fixed price we offer you.
    To cover any travel time and expenses, you can expect to pay at least one hour for small minor electrical services such as replacing sockets or lighting and the like, repairs and maintenance or for setting up something you have purchased like a TV or audio visual equipment. Most smaller jobs are remedied within this hour with the only additional charge being for materials.

  • Q

    Free estimates?

  • A

    Yes! Smaller jobs can be estimated for verbally over the phone.
    All jobs (even the smallest) will generally differ in some way be it in time, materials or both so we usually offer a free estimate over the phone if you know exactly what you require.
    Free verbal estimates are ballpark figures and if your are interested in employing our services upon receiving our estimate then we can go from there.
    We offer a fair service rate but to do this, a fixed price for smaller jobs will only be agreed when we attend site to carry out any requested works when you have already received our verbal estimate and therefore will have a good idea of what we will quote you before we start unless we explain any unforeseen circumstances when we arrive.
    A separate site visit where no services are planned to take place will ultimately result in a quotation (see below) be it verbal or written and not a free verbal estimate and we have to cover our costs. Please understand this.

  • Q

    Free quotations?

  • A

    Larger more complex services such as full electrical house rewires, multi room audio visual systems and full security intruder alarms or CCTV installations are designed to meet the needs of you and your property.
    Quotations generally require a site visit to offer an accurate and fair price and if any costs are to be incurred then we will agree this upfront.
    A separate site visit where no services take place will ultimately result in a quotation rather than an a free estimate (see above) be it verbal or written and we have to cover our costs. Please understand this. Normally these fee’s are covered by our final quotation for the job unless we clearly state otherwise.
    As above, free verbal estimates can be offered over the phone and written quotations are given for larger works.
    If any dedicated research, detailed drawings, diagrams, charts and schedules or specifications and the like are required for large scale projects (Usually on commercial jobs rather than residential) then any fee’s will be agreed upfront and must be received by us upon the release of said documentation.
    General research and organising materials etc will have been accounted for in the overall quotation price of the job unless we clearly state otherwise.

  • Q

    Is there any call-out fee?

  • A

    We do not charge a separate call out-fee. If we have not already arranged a fixed price, You will only be charged for the services that you receive, along with any materials and any dedicated trips to arrange these materials plus any travel time and travel expenses.

  • Q

    How long will it take and when can you do it?

  • A

    For smaller services (for projects estimated at a single visit, a couple of visits or up to a couple of days) we can generally advise over the phone and we try and accommodate everyone’s timescales but do have other commitments.
    We take into account any other factors such as trades or building works etc and we will price our services on this basis. Given this, we will advise and schedule this in around you to the best of our ability but any additional dedicated and short notice visits are chargeable if they were not agreed as part of our intial contract or agreement.